The mission of intelli² is to deliver exceptional customer experience solutions with a team of amazing people combined with innovative technology solutions.

intelli² is our proprietary approach to using technology in all facets of our business from daily inbound call management to recruiting but also offering as stand alone consultative services.

intelli² solutions are built for specific outcomes

Chatbot

Provide instant, personalized responses through our AI chat and process automation technology. Chatbots can be available to your customers 24/7.

Quality Assurance

Evaluate every customer interaction instantly. Our AI‑powered reviews ensure top‑quality service and highlight areas for improvement, helping you optimize your operations.

Voice Agent

Our conversational AI can handle all kinds of customer questions, queries, and policy information, saving your staff time and increasing operational efficiency. 

Sentiment and Agent Assist

This is our Emotion AI for Customer Intelligence product. It is basically agent assist on steroids. Agents receive real time analytics and automated transcription to enhance every interaction ‑ calls, chats, and emails. Supervisors get a live view of agent performance metrics, enabling immediate coaching and boosting customer satisfaction.

Training Creation

Improve your training content by using our training platform, which uses AI to take training content and formats the material in a way that is designed for adult learning.

Noise Cancellation and Translation

We have been using a noise cancellation platform for years that has helped optimize the sound quality of our conversations with your customers. We now have the ability to offer translation services as well for Spanish, French and other languages.

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